About sample sending to us, careful point

About sample sending to us, careful point

About sending samples to our company

· Acceptable days are only weekdays. Please note.
· Be sure to inform us in advance before sending samples. There is a case where it is impossible to accept if you do not contact in advance.
· Please refer to the following notes for each sample type.

Carnoy fixed sample

· Place the sample in a container that can be sealed (screw cap), put it vertically so as not to spill during transportation, and send it with frozen treatment (without dry ice).
· Depending on the sample, we may request Carnoy fixed again. Please note.
· Please send enough sample fixed in about 3 conditions.

Frozen vials

· Please transport the frozen vial with a sufficient amount of dry ice containing insulated box or dry shipper (free rental). Please pay the shipping fee to our company.
· At a good growth time for each sample, please send one or more frozen in 6cm dish 80 to 90% confluent.
· Please be aware that there may be a delay in the delivery due to the state of the cell.
· Please give details on growth rate, dilution rate of passage, culture conditions, number of cells.
· If you have history of virus infection (unknown), please submit a virus removal certificate in advance.
· For iPS cells, it may not be possible to use Sendai virus, lentivirus, or virus other than retrovirus for establishment.
· Please understand that there may be additional charges for the price depending on the conditions.
· When using a special medium, please send the medium (about 200 ml per sample) together. In addition, please also send about media additives, coating reagents and release agents.

Culture flask

· Please transport the culture flask at room temperature with a special transport box (thermo battery, free rental). Please pay the shipping fee to our company.
· Please send us a prescribed number of T – 25 flasks on the 2nd and 3rd passages on the arrival designation the next day.
· Please be aware that there may be a delay in the delivery due to the state of the cell.
· Please give details on growth rate, dilution rate of passage, culture conditions, number of cells.
· If you have history of virus infection (unknown), please submit a virus removal certificate in advance.
· For iPS cells, it may not be possible to use Sendai virus, lentivirus, or virus other than retrovirus for establishment.
· Please understand that there may be additional charges for the price depending on the conditions.
· When using a special medium, please send the medium (about 200 ml per sample) together. In addition, please also send about media additives, coating reagents and release agents.